Privacy Policy

Last updated: 22 June 2026

This Privacy Policy explains how THE BANX PUB GROUP LTD collects, uses, stores and protects personal information through this website.

THE BANX PUB GROUP LTD is a company registered in England and Wales under company number 13331719.

Registered office:
The Plough & Harrow, Atherstone Street, Fazeley, Tamworth, England, B78 3RF

For privacy-related questions, please contact us at: helpdesk@banxgroup.co.uk

1. Who we are

This website is operated by THE BANX PUB GROUP LTD.

We operate as a pub group and holding company, providing information about our business, venues, opportunities, services and related activities.

For the purposes of UK data protection law, THE BANX PUB GROUP LTD is the data controller for personal information collected through this website.

2. Information we may collect

We may collect personal information when you contact us, complete a form, make an enquiry, or communicate with us through the website.

This may include:

your name;
your email address;
your telephone number;
your business or company name;
your job title or role;
details included in your enquiry;
information relating to business opportunities, venue enquiries, recruitment, supplier enquiries or general contact requests;
technical information such as your IP address, browser type, device type and website usage data.

We only collect information that is relevant to the reason you have contacted us.

3. How we use your information

We may use your personal information to:

respond to enquiries;
manage business, venue, supplier, employment or partnership enquiries;
communicate with you about our services or opportunities;
maintain our business records;
protect the security and operation of our website;
improve the website and our communications;
comply with legal, accounting, regulatory or insurance requirements.

4. Our lawful basis for using your information

We use personal information only where we have a lawful basis to do so.

Depending on the circumstances, we may rely on:

Legitimate interests
To respond to enquiries, operate our business, manage communications, maintain records and protect our website.

Contract or steps before entering into a contract
Where you contact us about a business opportunity, service, supplier arrangement, venue matter, employment opportunity or other commercial relationship.

Legal obligation
Where we are required to keep records or share information for legal, accounting, tax, regulatory or compliance reasons.

Consent
Where you have clearly agreed to receive marketing or other optional communications from us. You can withdraw consent at any time.

5. Sharing your information

We do not sell personal information.

We may share personal information with trusted third parties where necessary, including:

website hosting and technical service providers;
email and IT service providers;
professional advisers, such as accountants, insurers or legal advisers;
regulators, public authorities or law enforcement bodies where required by law;
companies or individuals involved in managing enquiries, business opportunities or services connected to THE BANX PUB GROUP LTD.

We only share personal information where necessary and appropriate.

6. Website hosting and technical data

This website is hosted and supported by third-party service providers, including IONOS, where applicable.

These providers may process technical information needed to deliver, secure and maintain the website. This can include server logs, IP addresses, browser details and device information.

Cookie consent and cookie management may be handled separately by the website platform or hosting provider.

7. How long we keep information

We keep personal information only for as long as necessary.

The length of time depends on the reason the information was collected, including whether it is needed for:

responding to an enquiry;
managing an ongoing business relationship;
legal, tax, accounting or insurance records;
resolving disputes;
meeting regulatory requirements.

Where information is no longer needed, we will delete it or anonymise it where appropriate.

8. Your rights

Under UK data protection law, you have rights over your personal information. These may include the right to:

ask for a copy of the personal information we hold about you;
ask us to correct inaccurate information;
ask us to delete your information;
ask us to restrict how we use your information;
object to certain types of processing;
withdraw consent where we rely on consent;
ask for your information to be transferred where applicable.

To exercise your rights, please contact us at: helpdesk@banxgroup.co.uk

We may need to verify your identity before responding.

9. Security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website or email system can be guaranteed to be completely secure, because the internet remains a magnificent global plumbing system held together by cables, passwords and optimism.

10. Links to other websites

This website may contain links to other websites, including venue websites, social media pages, booking services or third-party platforms.

We are not responsible for the privacy practices, content or security of third-party websites.

11. Complaints

If you have concerns about how we use your personal information, please contact us first at: helpdesk@banxgroup.co.uk

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.

ICO website: www.ico.org.uk

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this website.